River Oaks EAP is a local, professional service that provides confidential assessment, referral and short-term counseling services for behavioral health issues. These services are provided to employees and eligible dependents of employers who have EAP benefits with River Oaks. The EAP counselors are licensed and have decades of experience in the counseling field. Their experience includes working with children and adolescents, as well as adults and geriatrics. Join other local organizations and partner with River Oaks Health as your EAP provider.
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Issues We Cover
River Oaks EAP Counselors provide assessments and short-term counseling for a variety of issues including:
- Anger Management
- Career Counseling
- Caring for Aging Parents
- Child Care/Parenting
- Crisis Intervention
- Divorce Adjustment
- Emotional Distress
- Health Care Concerns
- Substance Abuse
In addition to face-to-face and virtual counseling sessions, River Oaks EAP also provides large and small group training sessions, held at the employer’s work-site or on-site at the River Oaks EAP training facilities. Common topics include but are not limited to:
- Stress Management
- Work/Life Balance
- Working as a Team
- Americans with Disabilities
- Post-Traumatic Stress
- Drug and Alcohol
- Sexual Harassment
How can I schedule a first appointment?
If this is a first time visit, please complete our Employee Assistance Program (EAP) - New Patient Registration packet. Once completed and submitted, our office staff will contact you to schedule your first appointment with in 1 to 2 business days.
Do you offer Telehealth for Employee Assistance Program (EAP) visits?
Yes, we do offer Telehealth sessions for our Employee Assistance Program (EAP) visits.
How do I inquire about Employee Assistance for my workforce?
Please complete a Contact Us request form and select the subject “Employer interested in EAP”. Once we have your information, our account team will contact you to schedule an appointment to learn more about our services.
Can my child see an EAP Counselor?
Yes. If your employer has a EAP services contract with River Oaks Health, it covers the employees and their eligible dependents.
Who is covered for EAP Services?
Employees, spouse, and dependents are eligible to receive EAP services. Please check with your human resources department to see if you have an Employee Assistance Program Benefit with River Oaks Health.
How do I access the Work / Life Portal?
Our portal can be accessed by clicking here and using your employer assigned access id to login. The employer assigned id is available from your Human Resources department.
Do you assist with utility payments or other financial problems?
Although we cannot help with making payments, our EAP counselors can provide various resources to help you work through your financial concerns.
“We are extremely pleased to have the opportunity to work with River Oaks EAP. The services they provide to our employees are invaluable and it is great to have a local face-to-face EAP provider.”
“I have truly appreciated our partnership with River Oaks EAP. As an employer and Human Resources professional, it is so beneficial for me to be able to have a local EAP provider that serves as a consistent point of contact on which to rely. The River Oaks team is flexible and responsive, and serves as a trusted resource and a valuable benefit for our employees.”
Get started today.
Employee Assistance Program (EAP) and Marketing Manager for River Oaks Health
Cindy obtained her Bachelor of Science Degree from the University of North Alabama in 1988. She has worked in Human Resources for 30 years. Her experience qualifies her to provide staff and leadership training on various HR-related topics, such as Harassment and Drug/Alcohol. She has a passion for people and always strives to exceed her customers’ expectations. Cindy also markets the services for the Psychiatry and Counseling Division of River Oaks.