Frequently Asked Questions
1
Are you accepting new patients?
Yes, we are accepting new patients. Please fill out our Counseling New Patient Registration packet. Once completed and submitted; our office staff will contact you to schedule your first appointment within 1 or 2 business days.
2
How can I schedule an appointment?
If this is a first time visit , please fill out our Counseling New Patient Registration packet. Once completed and submitted; our office staff will contact you to schedule your first within 1 or 2 business days.
If you are a returning patient, please complete our Current Patient Appointment Request form and our office staff will contact you within 1 or 2 business days to schedule your return appointment.
3
What insurance do you accept?
River Oaks accepts Aetna, All Kids, American Behavioral, Blue Cross/Blue Shield, Cigna, Curaechoice, Healthspring, Humana, Tricare, United Healthcare, and Viva Health.
4
Is the copay, deductible, or out-of-pocket amount due at the time of service?
Yes. We accept personal checks, credit card payments, or you can visit our Payments page to pay online now.
5
Does my insurance require a referral?
There are some insurance companies who require a referral for services. Please check with your insurance company for information regarding referrals.
6
Does my insurance cover services with a therapist?
It is a good idea to check with your insurance company for benefit information. River Oaks will verify your insurance prior to your appointment and will notify you of any out-of-pocket amounts due.